The visit initially from Stuart and Claire and then the installation by Martin and Joe, with some help from Stephen, all went without a hitch. The new boiler is working well although as this is a condensing boiler it is producing a lot of steam from the outlet when it is firing. I shall discuss this with NCS next week and I am sure that, if there is a problem, it will be rectified very quickly. Overall, very satisfied.
The desired and somewhat complicated outcome was achieved very well. There is no components of the operation from start to finish I could in any way find fault with. Quotations, price, additional inspections and re-evaluation of situation and commencement of the actual work was all done almost immediately. Advice given after installation is also much appreciated. Great job from what I can tell after completion.
Thank you NCS for the excellent, professional and swift service with installing a new complicated oil boiler at peak Winter time to such a high standard. From, introduction with Stuart and Ellie to Martin and his team at install and aftercare service with Jodie I cannot fault NCS and their engineers. They were all so helpful, polite and went above and beyond to deliver the job and fix our problem. Not many out there like them.
Very professional team: everything installed carefully and with no fuss. A pleasure to recommend them.
I had an issue with my boiler last night making a racket. I called up and NCS this morning and spoke to Stuart. Although explaining to him it wasn’t an emergency he assured me he would make sure someone would come out within a day or so. To my surprise 30 minutes later one of the girls from his office called up explaining that she could have a plumber come by and rectify the issue today. I explained that I was at work however she said if it was convenient and I could be home at some point the plumber could give me a call with an hours time slot. I agreed. Within three hours the plumber Nino, Call to inform me he was an hour away and asked if he could pop in. It was convenient that my lunch was within that window. Nino was punctual, quick, clean yet efficient in his work. The issue was rectified and I had a fully functioning and serviced boiler. I was surprised with the bill! I was expecting hundreds of pounds yet it was very well priced. Stuart, Nino and the team at NCS! I salute you! I would recommend to anyone in and around Hertfordshire for a local and reliable well priced plumbing company.
I honestly could not be happier about the service provided by NCS. Full heating and hot water install on my first home which had neither. All new radiators. Price was incredibly competative and the team they sent were friendly and professional throughout. I was expecting quite a lot of damage to the property (floors etc) due to the nature of the job and the installers went above and beyond to ensure there was little to no damage to walls or floors. I have already reccomended them to my neighbours and a family member! Would definately use again if I need their help.
Fabulous service from start to finish. New boiler installed. Work completed on time and to quoted price. All members of the team are polite and courteous. installation team had everything they needed to complete the job in a single visit and tidied up when the job was done. Nothing to fault.
Very professional service and I'm very pleased. Our installation went without a hitch. Thank NCS Property Maintenance
Was well pleased with the service from NCS..Engineers here all day to install my new combi boiler...tidied up...Very competitive price and a long guarantee
Our boiler broke down just before Christmas and we have young kids. We initially booked a replacement boiler installation with homeserve as we had boiler insurance with them for years but were let down as they couldn’t do it before the holiday season. Booked with NCS and they did a survey & installation within few days . Very polite & professional surveyor & installer . Pleased with the quality of work.
I had a new boiler fitted about a year ago with N.C.S...there team of plumbers are 'the best' . They did a great job, very considerate, polite and professional. I had a problem with the boiler a few months ago.. they came out to look in 'super quick' time. Fixed it ~ very impressed:)
Just want to say what a great system this is. Once you get used to it, it’s absolutely brilliant. I know I was a bit twitchy at the start, but that’s really down to me not understanding. House is warmer, plenty of hot water, no complaints from the family unlike before, paying actually around 30% LESS gas for the same period last year. Would thoroughly recommend. Well done Jim & Nino.
Three people turned up. Job done 3 hours early. Good job well done.
NCS were part of 4 companies that quoted to install a new condensing boiler in our home. Their quote was prompt, thorough and came out cheapest. Once we accepted the quote, they were able to do the work within a week. On installation day two engineers and an apprentice turned up on time. They were very polite and friendly. The work was carried out efficiently and professionally and was finished by mid afternoon (earlier than expected). Everything was tidied up, and all rubbish removed. So far - no problems at all
I would rate this company overall a 10 plus a star. Thank you for the quick service, we now have a nice warm house.
We found NCS Property Maintenance to be an excellent company. From our first point of contact, to the professionalism shown by the engineers who came to install our new heating and hot water system, (combi boiler), the standard of service and customer care could not have been higher. They worked within the quote and two day install time they had told us it would take, and were extremely courteous and efficient at all time. I could not recommend them highly enough.
The work was completed on time and the engineers and surveyor were polite, professional and courteous.
NCS Property Maintenance were brilliant from start to finish. From our fist point of contact, to the engineers who came out to do our installation, we could not have received a better service. They come very highly recommended, and their standard of professionalism was excellent.
Arrived on time, pleasant and did exactly as they promised, finished in one day. Excellent job all round
Work carried out to our complete satisfaction and in the timescale quoted. The company and its employees were professional from first contact to completion of the job.
A massive thanks to Nino and Jim who have restored my faith in Worcester Boilers. They both explained why the current set-up wasn't working, were friendly and efficient. Hopefully my home will now keep me warm through the Winter. Thank you NCS.
We were expecting a lot of disruption, but fortunately the lads managed to keep this down to a minimum. The quality of work is very good, and would recommend the company to any body; from the management to the fitters. Many thanks all.
So far very pleased. We felt confident that the work was carried out to a high standard by professional yet friendly team.
The service was excellent especially the engineers. The amount of mess and disruption minimal. They also removed old boiler.
QUALITY INSTALL BY NCS. OUTSTANDING TEAM EFFORT. FROM ELLIE IN THE OFFICE TO THE APPRENTICE ON SITE. CANNOT PRAISE THE PROFESSIONALISM CARRIED BY ALL, FROM THE ONSET OF WORKS, THROUGH TO COMPLETION ANY HIGHER THAN STRATOSPHERIC. ..A RARITY IN TODAY'S ''AGENDA 21'' ERA... KEEP IT GOING GUY'S..........
Great team . Friendly , polite and professional .
Both engineers worked quickly and tidily and completed a good job in less than 3 hours.
Nino and Stephen work fast and effective very friendly team of lads very professional.
Very friendly, work completed to a high standard. Very pleased 🙂 Nino and Stephen.
Nino and Stephen were very professional, worked well and explained to me everything, a credit to the company.
Brilliant service from start to finish. Enquired on line about a boiler grant and by the following Friday it had been fitted. Very quick and efficient. Friendly and helpful staff both in the office and the installers Nino and Stephen.
We had a new boiler fitted by NCS Property Maintenance and are delighted with the outcome. Nino and Steve were very professional and are a credit to the company. Nothing was too much trouble and they made the whole experience impressive. The back room staff Ellie and Zoe kept us informed at all times and knew about all aspects of the company. I can't recommend this company highly enough.
It was an excellent and professional service. Worked all day without a break.
The NCS team were great - polite / efficient / friendly and informative. 'Very impressed'.
Cannot fault the sales process, engineers were punctual, polite, tidy and explained everything
Exceptional service from start to finish. Explained everything fully, on initial meeting. Danielle a pleasure to meet. Martin extremely helpful and professional.
Engineers were on the ball and on time they said they would arrive, very polite, done a great job, perfection to say the least, Martin was one of the engineers and was very informative on all source's of information. I would recommend this firm to all. Thanks for doing a great job.
Very pleased with contact from office and advise given. Very prompt installations and service, engineers very good, clean and helpful recommend to all.
We could not have picked a better company. Very helpful, tidy. Kept us up to date. Manners spot on.
The guys were great, they turned up on time, kept the work area clean and tidy and removed all the rubbish when they finished. Could not fault them 🙂
Friendly, polite, considerate, tidy, efficient, could not wish for better. Really recommend the company.
Jodie and the guys were brilliant and so supportive.
Martin and Joe fitted a new boiler I couldn't of ask for two hard working. Polite,explained everything when finished cleared up after themselves, I could not find a fault with anything our themselves.
The work was completed efficiently and on time and the 2 men were friendly and polite, very good.
Martin and Joe were not only hardworking tidy skilled and professional ,they were very pleasant and considerate also patient with my 2 friendly dogs.
They were very organised, efficient and extremely polite and pleasant. I would have no hesitation in recommending this company.
Arrived promptly. Two guys (Harry and Ahmed) were very polite and got straight on with the job in hand. No problems experienced whatsoever and they carried out the work quickly, efficiently, tidily and to a high standard. Old boiler disposed of and all packaging was taken away. Everything tested before they left and there were no problems. Cannot fault the quality of workmanship and will definitely recommended the company.
Great communication and service would definitely recommend.
Friendly and hardworking team, super pleased with my new boiler.
Friendly and hardworking team, super pleased with my new boiler.
The guys arrived on time and carried out the work efficiently and with speed. They did not create any unnecessary mess in the house. They were polite and an additional guy turned up which made the job run more quickly.
All the work done properly as far as my knowledge. All the process was very quick from getting in touch with NCS on the web site .
Two fitters arrived, neatly dressed and proof of ID given. They carried out all work quietly and efficiently with as less intrusion as humanly possible.
Overall a very good job. Would recommend this company. They did the work very quickly after estimate was accepted.
Excellent. A faultless job. I would recommend this company to others. They installed my new boiler in less than a day, very clean and tidy and didn't stop for numerous tea breaks either.
Both friendly, worked hard and were very understanding about our over friendly puppy.
I just wanted to thank you for all of your help regarding the boiler order and installation. The guys that came in yesterday did a great job. They were very friendly, professional and hard working.They installed it with no problems and we are extremely pleased with their work. In fact, the whole process, from speaking to you initially, to completion yesterday, ran like clockwork. Thanks once again for your help. Please pass my comments on as feedback if you are able to.
Just want to say thank you to NCS for a great service. Every aspect of it was brilliant and Martin and his companion were first rate and did a fantastic job.
Great men. Very clean. Very helpful, 10 out of 10. And boiler just great. Thanks so much.
Excellent communication throughout. Polite, reliable and tidy fitters. Travelled each day 260 mile approx round trip and always arrived on time and stayed til late. Each day tidied away before leaving. Would thoroughly recommend this company to anyone looking for Boiler work.
Kept informed about arrival time to do the job. Young man who did the job very professional.
I was extremely lucky to have this boiler installed as it was part of the 'warm front' scheme. I could not be more pleased with the workmanship and the fact that the two men stayed to finish well beyond the allotted time. It was a Friday and the traffic would have been awful going home, they had a long run. I realise it would have cost me a great deal more if this scheme was not in operation. I thank your company and the guys that fitted it. It looks brilliant. I believe it is one of the best on the market.
Nathan arrived on time and was very thorough and informative in servicing our oil fired boiler. He worked cleanly and efficiently and was a very pleasant young man.
First class service. Nathan was friendly, polite, professional and explained everything in full detail. Would definitely use N C S Property Maintenance again.
I have used NCS for many years and think they are brilliant, very professional and reliable.
We had a biomass boiler installed in June 2015 by NCS. They were exceptionally helpful at all stages of the installation – from measuring up through to helping us complete the RHI application form. Everyone who came to our house was extremely polite, clean and tidied up after themselves each day. Work started on the day they had promised, and finished ahead of schedule. Any minor problems we have had since installation have been dealt with swiftly and efficiently. I would have no hesitation in recommending NCS for any work, and we shall be using them in the future to service our new boiler.
Have always done excellent work over periods of time. Always do the work in good time and it is always well planned. I could not rate them highly enough.
They provided a tailored service and gave best options and best prices. They were quick, tidy and generally very good.
We have used them a great deal and I would happily recommend them.