Boiler Install Department: 01992 504 655
Services Department: 01992 535 236 
[email protected] 

Customer Reviews

You don’t have to take our word for it, check out what a few of our clients have kindly said about us through our website, Checkatrade and Google!

Our Reviews

I just wanted to give some feedback following the Engineer's visit this morning.

Firstly, we were so grateful that he came so early.  He was so polite and helpful and explained precisely what needed to be done.  He worked quickly and efficiently and was very considerate, making sure the boiler was 'fired up' before he left...The Engineer worked swiftly and efficiently and was very polite and courteous.  

Please can you pass on our sincere thanks for a great job well done.

Linda - Chelmsford22 Nov 2019

The visit initially from Stuart and Claire and then the installation by Martin and Joe, with some help from Stephen, all went without a hitch. The new boiler is working well although as this is a condensing boiler it is producing a lot of steam from the outlet when it is firing. I shall discuss this with NCS next week and I am sure that, if there is a problem, it will be rectified very quickly. Overall, very satisfied.

John - Banbury31 Mar 2019

The desired and somewhat complicated outcome was achieved very well. There is no components of the operation from start to finish I could in any way find fault with. Quotations, price, additional inspections and re-evaluation of situation and commencement of the actual work was all done almost immediately. Advice given after installation is also much appreciated. Great job from what I can tell after completion.

Irmela - Hook 16 Mar 2019

Thank you NCS for the excellent, professional and swift service with installing a new complicated oil boiler at peak Winter time to such a high standard. From, introduction with Stuart and Ellie to Martin and his team at install and aftercare service with Jodie I cannot fault NCS and their engineers. They were all so helpful, polite and went above and beyond to deliver the job and fix our problem. Not many out there like them.

Thomas - Maidstone 12 Mar 2019

Very professional team: everything installed carefully and with no fuss. A pleasure to recommend them.

Geoffrey - Witney, Oxfordshire 6 Mar 2019

I had an issue with my boiler last night making a racket. I called up and NCS this morning and spoke to Stuart. Although explaining to him it wasn’t an emergency he assured me he would make sure someone would come out within a day or so. To my surprise 30 minutes later one of the girls from his office called up explaining that she could have a plumber come by and rectify the issue today. I explained that I was at work however she said if it was convenient and I could be home at some point the plumber could give me a call with an hours time slot. I agreed. Within three hours the plumber Nino, Call to inform me he was an hour away and asked if he could pop in. It was convenient that my lunch was within that window. Nino was punctual, quick, clean yet efficient in his work. The issue was rectified and I had a fully functioning and serviced boiler. I was surprised with the bill! I was expecting hundreds of pounds yet it was very well priced. Stuart, Nino and the team at NCS! I salute you! I would recommend to anyone in and around Hertfordshire for a local and reliable well priced plumbing company.

Ryan - Stevenage 5 Mar 2019

I honestly could not be happier about the service provided by NCS. Full heating and hot water install on my first home which had neither. All new radiators. Price was incredibly competative and the team they sent were friendly and professional throughout. I was expecting quite a lot of damage to the property (floors etc) due to the nature of the job and the installers went above and beyond to ensure there was little to no damage to walls or floors. I have already reccomended them to my neighbours and a family member! Would definately use again if I need their help.

Mark - St Neots 26 Feb 2019

Fabulous service from start to finish. New boiler installed. Work completed on time and to quoted price. All members of the team are polite and courteous. installation team had everything they needed to complete the job in a single visit and tidied up when the job was done. Nothing to fault.

Paul E - Chesham 24 Feb 2019

Very professional service and I'm very pleased. Our installation went without a hitch. Thank NCS Property Maintenance

Matt Dell - Bacton Suffolk 23 Feb 2019

Was well pleased with the service from NCS..Engineers here all day to install my new combi boiler...tidied up...Very competitive price and a long guarantee

Paula E - Diss 22 Feb 2019

Our boiler broke down just before Christmas and we have young kids. We initially booked a replacement boiler installation with homeserve as we had boiler insurance with them for years but were let down as they couldn’t do it before the holiday season. Booked with NCS and they did a survey & installation within few days . Very polite & professional surveyor & installer . Pleased with the quality of work.

Dr Turab - Milton Keynes 22 Feb 2019

I had a new boiler fitted about a year ago with N.C.S...there team of plumbers are 'the best' . They did a great job, very considerate, polite and professional. I had a problem with the boiler a few months ago.. they came out to look in 'super quick' time. Fixed it ~ very impressed:)

Christine K - Coalville 22 Feb 2019

Just want to say what a great system this is. Once you get used to it, it’s absolutely brilliant. I know I was a bit twitchy at the start, but that’s really down to me not understanding. House is warmer, plenty of hot water, no complaints from the family unlike before, paying actually around 30% LESS gas for the same period last year. Would thoroughly recommend. Well done Jim & Nino.

Nigel W - Hertford21 Feb 2019

Three people turned up. Job done 3 hours early. Good job well done.

David S - Thatcham14 Feb 2019

NCS were part of 4 companies that quoted to install a new condensing boiler in our home. Their quote was prompt, thorough and came out cheapest. Once we accepted the quote, they were able to do the work within a week. On installation day two engineers and an apprentice turned up on time. They were very polite and friendly. The work was carried out efficiently and professionally and was finished by mid afternoon (earlier than expected). Everything was tidied up, and all rubbish removed. So far - no problems at all

Anonymous - West Berkshire14 Feb 2019

I would rate this company overall a 10 plus a star. Thank you for the quick service, we now have a nice warm house.

Leslie C - Eye21 Jan 2019

We found NCS Property Maintenance to be an excellent company. From our first point of contact, to the professionalism shown by the engineers who came to install our new heating and hot water system, (combi boiler), the standard of service and customer care could not have been higher. They worked within the quote and two day install time they had told us it would take, and were extremely courteous and efficient at all time. I could not recommend them highly enough.

Anonymous - Essex23 Dec 2018

The work was completed on time and the engineers and surveyor were polite, professional and courteous.

Nida S - Milton Keynes14 Dec 2018

NCS Property Maintenance were brilliant from start to finish. From our fist point of contact, to the engineers who came out to do our installation, we could not have received a better service. They come very highly recommended, and their standard of professionalism was excellent.

Angela A - Braintree13 Dec 2018

Arrived on time, pleasant and did exactly as they promised, finished in one day. Excellent job all round

Fi Riches - Thetford20 Nov 2018

Work carried out to our complete satisfaction and in the timescale quoted. The company and its employees were professional from first contact to completion of the job.

John C - Diss12 Nov 2018

A massive thanks to Nino and Jim who have restored my faith in Worcester Boilers. They both explained why the current set-up wasn't working, were friendly and efficient. Hopefully my home will now keep me warm through the Winter. Thank you NCS.

Yvonne T - Hook4 Oct 2018

We were expecting a lot of disruption, but fortunately the lads managed to keep this down to a minimum. The quality of work is very good, and would recommend the company to any body; from the management to the fitters. Many thanks all.

June B - Rochester5 Sep 2018

So far very pleased. We felt confident that the work was carried out to a high standard by professional yet friendly team.

David E - Aylesbury30 Aug 2018

The service was excellent especially the engineers. The amount of mess and disruption minimal. They also removed old boiler.

Sue F - Spilsby26 Jul 2018


Dr Alex - Canterbury12 Jun 2018

Great team . Friendly , polite and professional .

Paul - Tunbridge Wells4 Jun 2018

Both engineers worked quickly and tidily and completed a good job in less than 3 hours.

Paul V - Banbury25 May 2018

Nino and Stephen work fast and effective very friendly team of lads very professional.

Amy F - Banbury22 May 2018

Very friendly, work completed to a high standard. Very pleased 🙂 Nino and Stephen.

Helen O - Banbury17 May 2018

Nino and Stephen were very professional, worked well and explained to me everything, a credit to the company.

John B - Chelmsford11 May 2018

Brilliant service from start to finish. Enquired on line about a boiler grant and by the following Friday it had been fitted. Very quick and efficient. Friendly and helpful staff both in the office and the installers Nino and Stephen.

Miss Chivers - Sittingbourne4 May 2018

We had a new boiler fitted by NCS Property Maintenance and are delighted with the outcome. Nino and Steve were very professional and are a credit to the company. Nothing was too much trouble and they made the whole experience impressive. The back room staff Ellie and Zoe kept us informed at all times and knew about all aspects of the company. I can't recommend this company highly enough.

George G - Yarmouth3 May 2018

It was an excellent and professional service. Worked all day without a break.

Ann R - Haverhill19 Apr 2018

The NCS team were great - polite / efficient / friendly and informative. 'Very impressed'.

Christine K - Coalville15 Apr 2018

Cannot fault the sales process, engineers were punctual, polite, tidy and explained everything

Gina N - Loughton20 Mar 2018

Exceptional service from start to finish. Explained everything fully, on initial meeting. Danielle a pleasure to meet. Martin extremely helpful and professional.

Sue S - Haywards Heath12 Feb 2018

Engineers were on the ball and on time they said they would arrive, very polite, done a great job, perfection to say the least, Martin was one of the engineers and was very informative on all source's of information. I would recommend this firm to all. Thanks for doing a great job.

A Stone - Norwich25 Jan 2018

Very pleased with contact from office and advise given. Very prompt installations and service, engineers very good, clean and helpful recommend to all.

J Roberts - Colchester12 Jan 2018

We could not have picked a better company. Very helpful, tidy. Kept us up to date. Manners spot on.

A Woodman - Biggleswade11 Jan 2018

The guys were great, they turned up on time, kept the work area clean and tidy and removed all the rubbish when they finished. Could not fault them 🙂

Rob L - King's Lynn14 Jun 2017

Friendly, polite, considerate, tidy, efficient, could not wish for better. Really recommend the company.

Mrs S Coppins - North Walsham12 Jun 2017

Jodie and the guys were brilliant and so supportive.

Mrs Collins - Melton Mowbray23 May 2017

Martin and Joe fitted a new boiler I couldn't of ask for two hard working. Polite,explained everything when finished cleared up after themselves, I could not find a fault with anything our themselves.

Lynda C - Brandon12 May 2017

The work was completed efficiently and on time and the 2 men were friendly and polite, very good.

Shirley R - Boston28 Apr 2017

Martin and Joe were not only hardworking tidy skilled and professional ,they were very pleasant and considerate also patient with my 2 friendly dogs.

Moira R - Derham21 Mar 2017

They were very organised, efficient and extremely polite and pleasant. I would have no hesitation in recommending this company.

Mrs Seal - Saplding20 Mar 2017

Arrived promptly. Two guys (Harry and Ahmed) were very polite and got straight on with the job in hand. No problems experienced whatsoever and they carried out the work quickly, efficiently, tidily and to a high standard. Old boiler disposed of and all packaging was taken away. Everything tested before they left and there were no problems. Cannot fault the quality of workmanship and will definitely recommended the company.

Mrs Stockwell - Chelmsford16 Mar 2017

Great communication and service would definitely recommend.

Mrs Leak - Faversham6 Mar 2017

Friendly and hardworking team, super pleased with my new boiler.

Nicola H - King's Lynn3 Mar 2017

Friendly and hardworking team, super pleased with my new boiler.

Nicola H - King's Lynn3 Mar 2017

The guys arrived on time and carried out the work efficiently and with speed. They did not create any unnecessary mess in the house. They were polite and an additional guy turned up which made the job run more quickly.

Graham W - Tunbridge Wells3 Mar 2017

All the work done properly as far as my knowledge. All the process was very quick from getting in touch with NCS on the web site .

Nattinee J - Ipswich22 Feb 2017

Two fitters arrived, neatly dressed and proof of ID given. They carried out all work quietly and efficiently with as less intrusion as humanly possible.

Mrs Robinson - Brandon16 Feb 2017

Overall a very good job. Would recommend this company. They did the work very quickly after estimate was accepted.

Mrs Cottenham - King's Lynn7 Feb 2017

Excellent. A faultless job. I would recommend this company to others. They installed my new boiler in less than a day, very clean and tidy and didn't stop for numerous tea breaks either.

Lesley - Diss3 Feb 2017

Both friendly, worked hard and were very understanding about our over friendly puppy.

Sarah S - King's Lynn 19 Dec 2016

I just wanted to thank you for all of your help regarding the boiler order and installation. The guys that came in yesterday did a great job. They were very friendly, professional and hard working.They installed it with no problems and we are extremely pleased with their work. In fact, the whole process, from speaking to you initially, to completion yesterday, ran like clockwork. Thanks once again for your help. Please pass my comments on as feedback if you are able to.

Ms H Dehnel - Ashford11 Nov 2016

Just want to say thank you to NCS for a great service. Every aspect of it was brilliant and Martin and his companion were first rate and did a fantastic job.

W Pryke - Faversham10 Nov 2016

Great men. Very clean. Very helpful, 10 out of 10. And boiler just great. Thanks so much.

Miss Yates - Northampton3 Nov 2016

Excellent communication throughout. Polite, reliable and tidy fitters. Travelled each day 260 mile approx round trip and always arrived on time and stayed til late. Each day tidied away before leaving. Would thoroughly recommend this company to anyone looking for Boiler work.

Mrs Higgins - Cromer3 Nov 2016

Kept informed about arrival time to do the job. Young man who did the job very professional.

Ray F - Hertford12 Nov 2015

I was extremely lucky to have this boiler installed as it was part of the 'warm front' scheme. I could not be more pleased with the workmanship and the fact that the two men stayed to finish well beyond the allotted time. It was a Friday and the traffic would have been awful going home, they had a long run. I realise it would have cost me a great deal more if this scheme was not in operation. I thank your company and the guys that fitted it. It looks brilliant. I believe it is one of the best on the market.

Sue K - Lewes11 Nov 2015

Nathan arrived on time and was very thorough and informative in servicing our oil fired boiler. He worked cleanly and efficiently and was a very pleasant young man.

Tricia C - Hitchin3 Nov 2015

First class service. Nathan was friendly, polite, professional and explained everything in full detail. Would definitely use N C S Property Maintenance again.

Andrea T - Enfield1 Nov 2015

I have used NCS for many years and think they are brilliant, very professional and reliable.

Chris H - Hertford29 Oct 2015

We had a biomass boiler installed in June 2015 by NCS. They were exceptionally helpful at all stages of the installation – from measuring up through to helping us complete the RHI application form. Everyone who came to our house was extremely polite, clean and tidied up after themselves each day. Work started on the day they had promised, and finished ahead of schedule. Any minor problems we have had since installation have been dealt with swiftly and efficiently. I would have no hesitation in recommending NCS for any work, and we shall be using them in the future to service our new boiler.

Wendy M - Hertford7 Jul 2015

Have always done excellent work over periods of time. Always do the work in good time and it is always well planned. I could not rate them highly enough.

Fiona H - London29 Jun 2015

They provided a tailored service and gave best options and best prices. They were quick, tidy and generally very good.

Bradley M - Ware25 Jun 2015

We have used them a great deal and I would happily recommend them.

Jim E - Hertford25 Jun 2015
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